Shop Terms & Conditions

Once you have selected items from etrenoir.net, add them to your online shopping cart and proceed to checkout. Next, enter your personal details, such as your first name, surname, email address, billing address, and delivery address. You can now choose your payment method, Credit Card and PayPal, a summary of your order will be shown.

After placing your order you will receive an order confirmation email with all details of your order. Once you have received your order confirmation you will not be able to change your order.

We aim to send out all orders within two weeks. This can differ per product and is indicated in its description. All shipments are processed by PostNL. All orders will be shipped from The Netherlands and delivered by either your local postal service or by a courier. In case you are not home, the courier will either leave a notice card which advises you on how to collect your order or leave your order at your neighbors.

Please note: once you have provided us with your delivery address we can not change this. In case you entered the wrong delivery address, please contact us at info@etrenoir.net. We will then try to change your delivery address. However, we cannot guarantee this.

Most orders will reach their destination within two weeks. Before this time, we are unable to query your order at PostNL. If this time has passed and you have still not received your package please contact us at info@etrenoir.net.

We don’t accept returns, think twice before you order a product from our webshop.

This website is owned by Être Noir. All intellectual property property rights in the content of this website belong to Être Noir.

We have tried our best to display the colors of our products as accurately as possible. Yet, actual colors may differ slightly as they depend on your monitor. We can not guarantee that the colors displayed on your monitor will accurately reflect the colors of the actual product.

Links on this website that lead to other external websites are intended for the convenience of the user only. Être Noir is not responsible for the content of these websites, including information, software, products or services.